Terms of service

AGE RESTRICTION
Selling alcohol to people under the age of 18 is illegal. By placing an order, the customer confirms that he or she is 18 years old or above. The customer shall ensure that no person shall use his or her login to purchase alcohol products and a person aged 18 or above (identification required) must be present to take delivery or delivery shall be withdrawn and attempted at another time agreed.

PRICING AND ORDERING
All prices are quoted in Hong Kong Dollars, and can be per bottle or per case. The prices exclude any tax and duty.

STOCK
We try our best to have our accurate stock online. However, there may be times when the product you have ordered is temporarily out-of-stock which will delay processing your order. We will keep you updated of any delay/change that may interfere with your order. If the product you’ve ordered is definitely out-of-stock, we will propose an alternative or give you a refund.

GENERAL CONDITIONS
Under no circumstance shall The Vine Gallery or any affiliates, directors, officers or employees be liable for special or consequential damages including loss of business, and in no event shall any liability of the company exceed the purchase price of any product purchased.

We reserve the right to cancel any order without notification. If there is an issue or problem with your order, we will contact you to try to resolve it.
Customers should also be aware of the following inherent risks and warnings: please drink responsibly.

If you still have any inquiries, contact us at info@thevine-gallery.com and/or +852 6821 8899.